What Our Clients Say

"Charlotte put my hair up for my son's wedding. We had a trial session the week before. Charlotte understood exactly how I wanted to look and got it right first time. The up do lasted all day and night and I received countless compliments about it. Thank you Charlotte. You're a star!"

"Charlotte the salon owner has been looking after my hair for years. I wouldn't let anyone else near my hair. My hair always comes out beautifully and I always leave happy. Charlotte takes enormous pride in her work and is really dedicated to her clients."

"As a new client to Urban Hair, I had a colour consultation and appointment with the wonderful Charlotte. I am delighted with the result. I felt very reassured through the whole colour journey. I highly recommend Charlotte."

"I am so pleased that I have found a very good hairdresser, thank you Charlotte."

"Charlotte was a star. Whole ambience is great. Very friendly staff and great service."

"Great service, first time going to a professional hairdresser in years and they made me feel at ease. Seen by Andy who was really helpful and listened to what I wanted as well as offering tips for maintaining results."

"Andy was brilliant! So down to earth and so laid back. You have a customer for life! Thank you for making my experience so amazing!"

"Just had my haircut with Andy for the first time. And I can honestly say this is the best haircut I've ever had. Thank you Andy, top guy. I'll be coming back."

"Really pleased with my cut by Andy! Pleasant and friendly atmosphere! I'll be back."

"Andy is great for men's haircuts. Highly recommend."

"Andy is the man for haircuts in Maidstone. Wouldn't go anywhere else. Master of his craft."

"Seen by Andy on both occasions. Friendly and professional service. Recommended."

"Thank you Andy, best haircut I've had in town."

"First time trying these guys and I'll definitely be coming back, Andy's the man, great atmosphere, best cut I've ever had."

"Salon is very welcoming and isn't overpriced! I get my hair cut by Andy, very lovely and understanding, also gives great tips and advice. 100% recommend."

"I only get my hair cut here and have been for many years. I usually get it done by Brad or Andy but the team are so incredibly talented and friendly you can trust any of them."

"Can't recommend Urban enough! Our 6 year old son loves going to see Andy to get his hair cut. The whole team are really friendly and there's a great vibe!"

"Really lovely welcome and my appointment went really well, can not fault anything. And lovely decor."

"Absolutely brilliant."

"Always amazing haircuts, great vibe and lovely people."

"Been going here for years and will never go anywhere else!"

"Always feel welcome and great service."

"Lovely people, amazing quality."

"Great service, great team."

"Always great service."

"First time at Urban Hair. Lucy was lovely and listened to what I wanted. Really pleased with my haircut and finish."

"Always a fantastic cut and fun revitalising experience. Lovely professional staff, very welcoming friendly people."

"Lovely and friendly staff, offers hot drinks, very clean."

"Very friendly place, pleasant atmosphere, great service and fair prices. Coffee was provided on arrival."

"Needed to get my two girls hair cut and both loved the hair salon experience. Happy kids happy mum!"

"Got my haircut by Vicky today, absolutely amazing result. I got exactly what I wanted and more. Honestly can't recommend her enough. I will definitely be back again. Proper sorted me out and the conversation was hilarious."

"I don't have great thick hair but I try to work with what I've got. Vicky offered suggestions and really listened to what I wanted. She's on point with colour and a skilled pro. I am now a faithful client."

"From the moment I walked in I was made to feel relaxed and welcomed. Skills and attention to detail are truly impressive. I love how my hair was cut, listened to exactly what I wanted and delivered a style that exceeded my expectations."

"Had the best hair appointment with Sarah! She was super patient and took her time, was sensitive to my requests and was just really pleasant throughout. The salon and her station were kept very clean and tidy. Definitely a 5 star rating!"

"It really was the most relaxed and enjoyable haircut experience that I have ever had. My haircut was also fantastic, already getting lots of compliments and I love it."

"This was my first time at this salon and I am insanely happy with the entire experience. From the moment I walked in to the moment I left, I was well and truly looked after. I had my hair done by Kaci and will 1000% be going back. She was super helpful and talked me through the process."

"Visited for the first time for a haircut with Kaci and am so pleased. Salon has a great friendly vibe and Kaci is lovely. She took the time to ask me questions and explain different options and really made sure she understood what I wanted. Best haircut and style I've had for a long time."

"I had my first appointment at Urban after looking for a calm salon where I will feel relaxed. I absolutely love my new haircut and am pleased to say Sarah was very kind and calm. I was made to feel very welcome. Thank you."

"Fabulous cut and colour salon. Lovely stylists, fabulous massage chair and relaxing atmosphere. Came out of salon looking and feeling 10 years younger."

"The nicest people who you could meet, they listen to you and what you would like. Superb hairdressers. All the staff are attentive and really friendly."

"Leanne did a wonderful job on my teenage daughter's hair today. She really took her time, she listened carefully to what she wanted, giving advice on what would suit her and styling tips. My daughter is over the moon with her cut!"

"My partner and I are always happy with our cuts. Reasonably priced. Stylists have got good chat and make you feel welcome. Best I've found in the Maidstone area."

"Fantastic team! My first time using Urban Hair and couldn't be happier with the service and results."

"Sarah has been cutting my hair for over 10 years. Always happy with the results and wouldn't use anyone else."

"My 3 year old has had her hair cut here twice now, they always take such great care and make sure she's happy and comfortable. Highly recommend."

"Brilliant service, kind workers. Have best interest at heart, would definitely recommend."

"They were amazing at what they do, super happy with my haircut and perm, came out of that shop feeling better than ever."

"Amazing keratin blow dry, superb treatment, amazing staff, fantastic results."

"Really friendly staff and hair cut was great, will be returning again."

"They did a great job with my hair, along with providing a good cup of coffee and nice chat. I will be a returning customer."